Returns & Exchanges
At FITUEYES, we stand by the quality of our home furniture and audiovisual stands. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware, components, and assembly manuals are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label to the box and drop it off at your nearest authorized carrier location; please retain your tracking receipt for confirmation.
Receive Your Refund
Once our warehouse inspects the returned furniture, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing