Frequently Asked Questions
Everything you need to know about your FITUEYES experience.
What is the standard shipping time for furniture orders?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days via FedEx or UPS.
Do your TV stands and mounts come with a warranty?
Yes, all FITUEYES products include a 2-year limited warranty covering manufacturing defects and hardware issues from the date of purchase.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free return policy. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.
Are all necessary tools included for assembly?
Every product comes with a comprehensive assembly kit, including all necessary screws, bolts, and specialized tools, along with a step-by-step manual.
How do I know if a stand is compatible with my TV size?
Compatibility is determined by your TV's VESA pattern and weight. Please check the product specifications for the maximum weight capacity and supported VESA dimensions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay.